Membership, Payments & Appointments frequently asked questions
Here are answers to some of the most frequently asked questions about our membership plans, payment policies, and scheduling—designed to help you navigate common concerns with ease.
How does a detailing membership work?
NT Detailing Membership Program
Through our detailing membership, your vehicle is maintained looking its best throughout the year. With a monthly membership, you can schedule weekly or bi-weekly appointments at a time that’s most convenient for you.
Each service typically takes about one hour per vehicle, depending on the size and condition of your car. For the upcoming month, billing is processed in advance to provide a seamless experience.
Let us handle the details, so you can enjoy a clean, polished vehicle at all times.
What steps are taken to get started?
At NT Detailing, we start with a brief discussion to understand your needs and recommend the best care options for your vehicle. Once you’ve approved the plan, we’ll quickly confirm and book your appointment.
We’ve designed our service to be thorough, yet painfully easy for you.
We hear it all the time: “Why aren’t there more service companies like yours?” And we take that as a compliment—because we believe in making your detailing experience as seamless and hassle-free as possible.
Are single appointments offered without a membership?
Please contact us to discuss your needs. Typically, bookings are filled 1-2 weeks in advance, but priority scheduling is offered to our members to ensure the service they need is received when needed.
Not quite ready to join our membership? That’s okay! Feel free to reach out, and we’ll help guide you in the right direction. Whether you’re interested in learning more or have specific questions, we’re here to assist you.
At what point will billing occur?
Billing is due one month in advance to reserve your appointment and secure your preferred time slot.
Which package is considered best for me?
For most clients with a cherished daily driver, our Wash + Sealant package is the ideal choice.
We highly recommend it as the most effective way to keep your vehicle’s paint glossy and protected. The advanced sealant not only enhances the shine but also guards against harmful environmental elements like acid rain and UV damage. Unlike traditional wax, our technologically advanced sealant lasts much longer and provides superior protection, making it a valuable investment.
**If it’s been a while since your vehicle has received professional care, we suggest upgrading to a Full Detail.
Our clients rave about our Finished Detail, calling it the best “bang-for-your-buck” service. They appreciate the level of perfection we achieve, often noting that no other detailing service they’ve used compares to the results we provide.
For clients whose cars aren’t driven often, the Deluxe SPA Day Wash is considered a perfect fit.
This service is ideal for vehicles that aren’t used daily, such as a “Sunday cruiser” or a classic car. It has been designed to keep vehicles in excellent condition despite less frequent use.
Not sure which package is right for you?
Contact us, and we’ll gladly discuss your needs and recommend the best option to meet your expectations.
How is the NT Detailing Referrals Program carried out?
Refer a friend or coworker to NT Detailing and enjoy $20 off your next appointment!
You’ll receive this discount every time someone completes their first full detail interior and exterior package with us.
What forms of payment are accepted?
We accept all major forms of payment, including cash, check, and credit card for your convenience.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number, and we’ll be happy to assist you.
What length of time is typically required for the appointment?
Plan for about 1 to 3 hours per vehicle. Larger vehicles or more extensive detailing services may require additional time.
Are same-day appointments available?
We’re typically booked 1-2 weeks in advance, but we always recommend reaching out—sometimes we have last-minute openings available.
Are services beyond detailing offered by your company?
We started detailing because we have a unique knack for making cars shine. Our attention to detail and dedication to perfection have earned us rave reviews from our clients.
As our company has grown, we’ve expanded to offer comprehensive services that cover nearly every aspect of vehicle maintenance.
With a state-of-the-art detailing shop, longer-term and specialized projects are handled with precision.
Call us today to discover how we can take auto detailing off your plate and elevate it to the next level.
You can contact us by sending an email to sales@nt-detailing.com or by call us at 248-278-4469
Let’s Talk
Trust in our expertise to deliver the best possible outcome for your vehicle.
2625 W 14 Mile Rd.
Royal Oak, MI 48073
T: 248-278-4469
E: sales@nt-detailing.com
Moving to a New Location Soon: 2625 W 14 Mile Rd. Royal Oak, MI 48073 – Estimated open date July 2025